Surfin' on a Rocket. ----------------------------------------------------------------------------------------- Shoot me. It's the kindest thing you could do. Hick #38258: Yeah. I was wondering if you could tell me if I'm going to get this kind of service every time I come to Harrahs. Me: .... Hick: Let me tell you something. I've been sitting at this slot machine for a good 45 minutes, trying to put my money in, and nothing. I tried getting Frank, customer number 38825 (and yes, he really DID give me their customer numbers like I was really writing this shit down for future reference) over here to help me out, and he just ignores me. Let me tell you. This red service light... you there? Me: Yes, sir. Hick: ...this red service light has been on, and I received this thing in the mail that says I can stick my card in ANY slot machine, ANY slot machine!! And I've been sitting here for 45 minutes and NOTHING! Me: (thinking) Did it occur to you that there are about 1500 more fucking slot machines in the fucking casino? Hick: So, you tell me, am I going to get this kind of service every time I come to Harrahs. I even asked this guy named Jonathan, that's J-O-N-A-T-H-A-N (and yes, he really DID spell out his name, like I gave a flying fuck and/or didn't know how to spell fucking Jonathan) customer number 23858, for help, and he just LAUGHS at me. So, I go out to the Total Rewards center, and what do you know, who's there? That's right, JONATHAN. Me: *munching on M&Ms* Hick: So I went up to Jonathan and got his customer number, and I said I'm not going to stand for this. I brought all my friends here, and we all wanted to play here, and we've all heard good things about the Harrahs, but if we're going to be treated like this... are you hearing me? Me: Yes. Hick: Well, the reason I ask is because I called this 1-800-Harrahs number before, and whoever I talked to HUNG UP ON ME. THEY HUNG UP. Me: (thinking) You're lucky we're in queue and I don't feel like taking more calls. Otherwise, your fate would be the same with me. Hick: So I want YOU to tell me if I'm going to get this kind of service every time I come to Harrahs. Because my friends and I came here, and I can assure you that I will never come here again, and I will tell them to never come here again, and you're going to be losing a lot of business. And who can I talk to about this, because I need to know if I'm going to get this kind of service every time I come to Harrahs. Me: Well sir, I can tell you right now that I'm just in a reservation agency in Iowa. We are neither in Shreveport or in any Harrahs casino. All we do here is make reservations. If you want to talk to someone, I can either give you the direct number to Shreveport or the number to Harrahs corporate. Hick: So basically, you're telling me that if I have a problem with Harrahs, a concern, that I can just eat shit and die? Me: I didn't say that, sir. Hick: No, but you're telling me, that if I have a problem, I can just eat shit and die? (You guys have no idea how much I wanted to say, "Yeah, pretty much.") Me: I didn't say that, sir. Hick: No, but you're basically saying th... Me: Did I say that sir? DID I SAY THAT? Hick: Well, don't you have someone in customer services there or something? Me: Like I said, sir, we are a reservations agency here. There's really nothing I can do for you. I can give you the number to Harrahs corporate if you'd like. (Cue Hick going off in the background asking for a pen) Hick: Well, you're just gonna have to give me the number and hopefully I can remember it, because no one has a pen. Me: The number is... Hick: WAIT, CAN I BORROW YOUR PEN? (to some probably frightened woman) Ok, I have a pen, go ahead. So I give him the Harrahs corporate number. Sometimes I wish I could listen in on those calls that corporate gets about the retards who sit at a fucking slot machine for 45 minutes waiting for fucking fireworks or something when the fucking service light is on. I HATE YOU RETARDS. Well, time to get ready for another grand ol' day at work. 2:33 p.m. - 2003-08-06 ----------------------------------------------------------------------------------------- |
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